Solutions for Self-Service Channels
One of the major challenges for the services industry is to rein in operational costs while improving customer service. Self-service channels such as ATMs, kiosks, mobile, internet and intranet enable companies to deliver 24x7 services to their customers and simultaneously reduce operational costs.

Opus provides a wide range of solutions that allow companies to seamlessly integrate self-service channels into their operations. We work closely with device manufacturers and have a deep understanding of the technologies involved. As a result, our solutions incorporate the latest innovations and provide our customers a competitive advantage.

We have solutions for Device handlers and management, Application programming and integration, Security, Multi-channel integration and Mobile & Internet application development

Opus solutions span the following areas:

• Device handlers and management
  
  1. Development and implementation of NDC+, D912, VISA II, Hypercom, IFX, ISO 8583, proprietary message formats and their variants
  2. Custom terminal management development
  3. GASPER & DIEBOLD EMS
• Application programming and integration
  1. Retail store POS application development
  2. ATM, POS and Kiosk front-end GUI development and integration with backend systems
• Security
  1. Device and device application compliance
  2. Certification for EMV, 3DES, DES, PIN PAD, HSM (Eracom, Thales, Atalla)
  3. Standard and custom encryption algorithms
  4. PCI, PABP compliance
• Multi-channel integration, and integration of channels with back-end service fulfillment systems
• Mobile & Internet application development
  1. Internet & Mobile enablement of legacy applications
  2. Development and implementation of m-commerce and e-commerce solutions